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I am being charged $19.95/month for me and $19.95/month for my spouse by TransUnion for what they call a "subscription" for the security freeze on our TransUnion account which came about because of Equifax's lax procedures and hacking for credit accounts for almost...
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I didn't like
  • Scamming victims of equifax hacking
#1126528
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Went to do a credit freeze. Clicked through various links for Transunion and it wanted credit card info; I entered it and submitted and then immediately felt it didn't look right. (It's been a little over a week, so don't exactly remember). I received email stating it...
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Anonymous
Anonymous

The same thing happened to me a retired lawyer. I am going to contact the Colorado Attorney General's office about this. I thought I was paying a one time charge for the freez...

#1123120
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I am having the same problem. and you are right you can not reach anyone that can help you. so I called my credit card company and they disputing the charges and deleted them for me. I was charged 19.95 and 29.95 . and I have a charge for 9.95 each for the freeze I put...
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#1112718
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Transunion greatly helped me.

Transunion
#1046569
3.9
Details
A company I had a loan with reported a delinquency date on my account but no late payment appeared in the payment pattern on the account. It did take talking to a few people but finally a kind supervisor Ms. Green offered to call the company to verify the info. She was able to correct the derogatory mark and I was able to qualify for new windows I desperately needed for my home.
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Transunion Credit Report Review

Transunion
#1029309
1.0
Details
I am trying to get an old debt off my credit report but they say the colkection agency says its delinquent with them one year and my contract and paperwork is another. I sent transunuin my contract and they wont remove it cause the collection agency thst has in bought it in 2012?? Really??!!
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Short Review on March 21, 2017

Transunion
#1023510
1.0
Details
Kept on hold for 20 minutes even though they asked to put me on hold to just change my address If the person is Cha and asks to put you on hold you may want to say no because she kept me on hold for 20 minutes
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Transunion Website Review

Transunion
#997446
1.0
Details
Filled out an application for a loan on the internet. Followed instructions page by page. Part of the application required the credit report. Although it did mention the $1 charge it NEVER REFERRED TO A SUBSCRIPTION!
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Website
I thought I was signing up for Security Freezes for both my wife and myself but accidentally signed up for Credit Block, at $19.95 per month....for each of us. Their website is deceptive, and I believe intentionally so. So, beware! I have managed to cancel the...
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Anonymous
Ryan Baker

same here, charged me $50 after telling me I had a free credit check

#1101660
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We just wanted to lock our account after the Equifax problem. I have done this with Experian and Equifax without any trouble. Transunion was our last one to lock. We were also tricked into being charged $19.95 per month. Both my husband and my credit card was charged...
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Anonymous
Bob Andretta

After dealing with these people I am really concerned if they are supposed to be protecting my credit. Worse experience since dealing with ComCast.

#1099680
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Come after Equifax's security issues, consumer may wish to lock their credit on it and the other two credit agencies. Experian absolutely no issue at all, Equifax's website down for now. To lock your credit on Transunion you must sign up on their website, afterward you...
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Anonymous
Everett

What I ended up doing is this. I disputed the $19.95 charge on my Citi Card credit card. I wrote a complaint on this and another consumer complaint website (Federal I believ...

Anonymous
FJD

Same scam happened to me. They should be prosecuted.

1.0
#1099424
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Just wasted part of a valued Friday evening trying to get 1 thing done at TransUnion. Result. I must "try again". 1) Wanted to get my credit report which in Ga is free 2x a year. Filled out the form online and at end was expected to put in credit card info.!! No option...
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1.0
Crum Lynne, Pennsylvania
I didn't like
  • Wasted all my time and did not complete service i needed
#1098435
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Somehow TransUnion has a back door which if you pay them the $1 for a credit report they (without your direct consent) start charging you almost $20 per month for monitoring services. This is a bait and switch tactic and is dishonest and boarders on outright fraud. I...
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1.5
I didn't like
  • Automatic enrollment
#1088566
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I have cancelled this subscription 3 rimes and I keep getting charged 9.95 a month. Now I am going to have to cancel my direct deposit my card everything just to get it to stop. I can't get in touch with anyone and getting in tuch with TRANSUNION themselves is next to...
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#1066628
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I signed up for an account a month ago to see what my credit score was. If I'd seen how much it would cost me I would certainly not have done so. I was charged $16.95 on my card immediately and, as if that wasn't enough, they charged me again the next month. When I...
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Anonymous
Anonymous

Oh they just got me with the same ***, but was charged 19.95. Called their customer service, spoke to 3 different women who could barely speak english. They said my account ha...

I didn't like
  • Unauthorized charges
#1036881
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