TransUnion
Reviews and Complaints
Dispute
- - Please call me at 361-396-**** regarding my credit report.
- - My credit report was pulled without my permission and I was not given any instructions.
I need to speak to somebody. 361-396-****.
Call me. its about my credit report.
My credit report being pulled out not giving me any instructions and I did not give them permission. Just please call me regarding this situation 361-396-****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute
I am working very hard to get my credit fixed. I sent a letter, received one back; it's a charge off from Capital One.
I will send it.
I'm hoping this will resolve it. Warm regards, Kim
User's recommendation: Yes!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to correct my credit report
The current issue with my report is not right they got report from. I dont know when but none of the stuff been removed and nothing it might be. I need to speak to someone.
User's recommendation: My recommendation to for the customers to keep up with the report
Never answered my call
- - Couldn't access my account; old email unavailable.
- - 2.5 hour wait; no one answered; support closed.
- - Long wait and loud music caused a headache.
I called for assistance to access my account since I no longer have access to my old email address and waited 2 1/2 hours and no one ever answered my call and my issue is still not resolved as now, they are closed. I stayed on the line since I waited so long. I have a headache from the awful music they play and wasted precious time I dont have.
User's recommendation: Don’t waste your time
Totally useless
When I called all I could get if you called for one of theses got to this number. What ever item you tried again all you got was the same answer. I finally gave up.
Fraud
Rejected for credit card I didnt apply for. Agent was helpful and informative and helped me to freeze my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInappropriate reduction in credit score
- - Summit Bank renamed to Burke & Herbert.
- - TransUnion cut my score 8-9 points after opening a new account; correction promised but not yet applied.
My banking institution, Summit Bank, changed its name and is now Burke & Herbert. In that process, TransUnion dropped my credit score 8-9 points for opening up a new account!
I've been told by a bank manager that the reduction will be corrected.
To date, it has not been corrected! When will this occur and why was it inappropriately reduced by TransUnion?
User's recommendation: Keep a close eye on your credit scores from TransUnion, Experian and Equafax !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy score in the last 6 months. 54points
My credit score dropped 54 points in the last 6 months. I have had no late payments.
I need help with the process. I'm 83.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion regards my FICO score
- - Wants to speak with a live agent, not a computer.
- - Credit score fell 98 points while all is in good standing; they request help.
The way this issue could have been handled better is by connecting me with a live agent instead of a computer. I am very unsatisfied with the options given to me to resolve how my credit score decreased by 98 points when everything there is in good standing.
So if you can help me with that, it would be great. I can be reached at 76rosario.maria@***.com and 980-435-****.
- Difficult to remain a good fight score and not know exactly what is the cause of the decrease of 98 points
Preferred solution: I would like to get my issue resolved! It is absurd that my credit was decreased 98 points when everything on there that I owe isn’t good/excellent standing This computerized system that you have the operates isn’t correct
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute scire
I noticed that I have severe delinquency on my accounts. I am always early with payments and I have no idea why your company states otherwise.
Preferred solution: Better score
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShort freeze lift - for Home Depot
The company keeps hanging up - the number provided by this site puts me back into the same loop that all other numbers obtained put me in - the recorded man asks a slew of verification questions and then says, 'Thank you, goodbye' - I never get to speak to a person. I needed a quick resolution, but it was impossible.
I only have the free service related to multiple data breaches. Although I would like to know what is being reported in my credit, I cannot afford the service.
- Protection from fraud
- Impossible to talk to customer services
Preferred solution: A proper phone contact
User's recommendation: Needed for protection, but poor service and for any other info on my self costly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute on my credit report
I feel that my credit score was unfairly burdened by 83 points. We were not informed about a late payment on an account we thought we had frozen, so we didn't even know to check it.
It was a small amount and it burdened my credit score by 83 points, which seems to be far more than would be deserved, even if the payment was late. It was a very small amount.
Please make it not harm my credit score so much. Thank you very much.
User's recommendation: Call Trans Union for help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDenied credit
Denied credit from Allstate Ins co & need copy of my Credit Report, to find out why I was denied credit
My points dropped 53 points
Somehow someone ran my credit besides the one that I did to try to switch my vehicle and I don't know how that happened without my knowledgement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeeded help asap
You guys helped me with no problem and I am very thankful who ever helped me was very patient with me and fixed my problem fast I love it because everyplace I have called gave me a issue with updating my account
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
