Tupelo, Mississippi
Not resolved
0 comments

I ordered a credit report in 02/2016. I have been charged for 10 months a $17.95 fee for credit monitoring.

This 10 months I had thought this was a transmission fee for my appraisal business. When I called about this they said they automatically add you to their credit monitoring when you order a credit report until you call and cancel. They said this was verified per e-mail.

They said they had my e-mail address wrong so I was not notified and could not have my money refunded. How the federal gov't allows these add on's is outrageous.

Product or Service Mentioned: Transunion Credit Report.

Reason of review: Unauthorized charges.

Monetary Loss: $197.

Preferred solution: Full refund.

TransUnion Cons: Automatic enrollment.

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