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Contact TransUnion Customer Service

How to Reach a Person at TransUnion

Verified Contact Information

Toll-Free Number:

  • 1-800-916-8800
Call Now
Send Message

Customer Service:

  • 1-800-663-9980
    Canada
  • 1-855-681-3196
  • 1-888-909-8872
  • 1-800-888-4213

Investors/ Franchising:

  • 1-312-985-2860

Jobs/ Career:

  • 1-312-258-1717

Legal:

  • 1-866-310-8783
    Privacy Inquiries

Customer Service:

contactdesk@transunion.com

Investors/ Franchising:

investor.relations@transunion.com

Jobs/ Career:

careers@transunion.com

TransUnion Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular TransUnion Phone Number
1 (800) 916-8800
Average Hold Time
00:07:44
Average Calls duration
4 minutes
Most Popular TransUnion Email Address
contactdesk@transunion.com
TransUnion Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
View full overview

How to Contact TransUnion?

Most Popular Number:

(800) 916-8800
Total calls: 898 Issues resolved: 61 Last call: Jul 21, 2026

TransUnion offers a selection of TransUnion phone numbers to cater to diverse needs. If you encounter difficulties with account login or have a general question, contact TransUnion at their dedicated support line at 1-877-322-8228. For comprehensive credit management, including credit freezes, fraud alerts, disputes, and credit report inquiries, the TransUnion customer service team can be reached at 1-800-916-8800. Similarly, if you are interested in TransUnion Credit Monitoring, a subscription-based service, you can further seek assistance using the TransUnion contact number, 1-855-681-3196. Likewise, if you require support for fraud victims, the dedicated TransUnion phone number live person is available at 1-800-680-7289.

Currently, the TransUnion customer support team does not work 24 hours. Despite the unavailability of the 24-hour service, it does operate throughout the week during specific TransUnion customer service hours. Spanning from Monday to Friday, from 8 AM to 9 PM ET, and weekdays from 8 AM to 5 PM ET, the TransUnion customer service hours are professionally designed to provide top-notch service. During these timeframes, the TransUnion customer support team is available to address inquiries and assist with credit and identity matters. This structured schedule ensures that the customers receive attentive and professional support from TransUnion Direct when they need it the most.

TransUnion mailing address is 555 West Adams, Chicago, Illinois 60661, United States. This TransUnion contact detail plays a pivotal role as the central hub for TransUnion corporate operations, overseeing and managing various aspects of the company's business endeavors. It also serves as an official TransUnion address for matters related to TransUnion's corporate affairs. You can also contact TransUnion via its mailing address for customer service inquiries and support for a more efficient and tailored response during TransUnion hours.

PissedConsumer Club

Contact Information

TransUnion Website:

TransUnion Help Center:

Corporate Office Address:

Trans Union LLC
555 West Adams
Chicago, Illinois 60661
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10 AM - 6 PM ET


Mailing Address:

Data Privacy Request

P.O. Box 130

Woodlyn, PA 19094

More contact details

Summary of TransUnion Customer Service Calls

1.1K TOTAL
CALLS
03:41 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TransUnion?

Payments and Charges Question:

  • “I paid off my car and it shows that I closed the account and my credit score went down”
  • “Wrong info leading to credit drop”
  • “Fraud”

Product/ Service Question:

  • “Unfreeze credit temp”
  • “Process to freeze accounts”
  • “Security freeze”

Request for Information Question:

  • “Update email and phone number on I phone 17 then unfreeze TransUnion account”
  • “Up date personal information”
  • “Help unfreezing credit”

Account Question:

  • “Unlock credit”
  • “Unlock my account”
  • “Unlock”

Activation/ Cancellation Question:

  • “Trying to activate credit monitoring”
  • “Cancel subscriptions”
  • “Cancelar la suscripción”

Return/ Replace Question:

  • “Name change alert”
  • “To get phone nimber changed”
  • “I need to correct my credit report”

Cards Question:

  • “Rec'd letter about credit card application that we did not submit”
  • “I want things updated , my credit card balances are not showing accuracy nor is my balance correct for my credit limit increase”
  • “To remove a person off the credit report for credit card”

Staff Question:

  • “Cxl service”
  • “Service question”
  • “Services”

Shipping and Delivery Question:

  • “I believe you had the wrong address for me.”
  • “I disputed an item, i didn't get any fed back , trying to get home loan, need to remove the dispute”

Website/ Application Question:

  • “Someone notified me that an application was done in my name”
  • “Problems with background check for application”

Other Question:

  • “Letter”
  • “Lock”
  • “Divorce. Husbands debt report needs to be removed from Mine”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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