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Verified Reviewer
1.2
Details
Nothing but the Truth stated: I have been a Trans Union customer for many years however; this FIRM does not report factual credit reports to creditors checking on my account and my spouses along with many other people that are married. 1: Their call center is not in...
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Review
#1722889 Review #1722889 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • No Response from Trans Union

Transunion is a fraudster itself.

1.0
Details
I tried there free credit report and once they had my credit card no. Have continued to charge me $19.95 even after i called and cancelled the service.
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1 comment
Anonymous
#1784358

My complaint is identical to the preceding one. I called 3 times to cancel and some moron said (each time) "We are experiencing difficulties with our system but if you call back in an hour we will be able to help you." I called back 3 times and the same guy gave me the same exact line each time!

Transunion is a Fraud! They refuse to cancel my subscription and they keep gouging me every month!

Avoid these clowns like the plague! Contact the Better Business Bureau!

Review
#1684355 Review #1684355 is a subjective opinion of poster.
Service
Transunion Credit Report
Cons
  • Poor customer service
  • Fraud
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • scamming customers
  • refuse to cancel account

Scam by TU | TransUnion review

1.0
Details
Trying to find on-line free credit report which Transunion (TU)advertised. Due to convoluted and user unfriendly web pages I was signed up and charged a reoccurring fee ($29.99 and $19.99) for a subscription I did not order. Am in the process of trying to contact TU to rectify problem, and have notified my bank's Fraud Department.
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Review
#1657798 Review #1657798 is a subjective opinion of poster.
Cons
  • Being charged for something i did not order
Reason of review
Unfriedly and scam website
Loss
$50
Preferred solution
Full refund

Us customer service | TransUnion review

1.0
Details
Could not get US customer service from operator that was not US customer service The person who was a supervisor said they could not connect me with US customer service VERY DIS SATISFIED WITH THAT ANSWER!!!!!!!!!! IF I HAD GOT US CUSTOMER SERVICE I WOULD HAVE SIGNED UP FOR YEAR MEMBERSHIP I DONT DO GLOBAL CREDIT I SHOULD NOT HAVE TO BE REFUSED OF US CUSTOMER SERVICE IS THIS COMPANY NOT ANY LONGER OWNED BY THE US? I DON'T FEEL MY CREDIT SHOULD BE SHARED WITH OFF SHORE CUSTOMER SERVICE IF I WANT TO TALK TO SOMEONE IN US!!!!!!!
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Review
#1656594 Review #1656594 is a subjective opinion of poster.
Cons
  • No us customer service no way to contact us customer service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • No Us Customer Service

Intentionally Misleading | TransUnion review from Quarryville, Pennsylvania

1.0
Details
Of the recent year I was involved with the massive data leak and was told that I would receive "free" credit monitoring for an extended period of time [+ one year]. Upon going to Transunion to check my credit report, their website that is, I was charged $26 subscription fee for credit monitoring. I believe that this company practices *** poor ethnics and has really horrible morals if they really have to put in very small fine print that they are going to bill you if you request for a credit report.... In addition, they had sent me an email claiming that I had "suspicious" activity on my account. In hindsight, I won't be employing the services of this credit reporting agency in the near future.
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Review
#1650734 Review #1650734 is a subjective opinion of poster.

Charged monthly when only one request submitted | TransUnion review

charged credit card for monthly subscription when this was not requested or agreed upon
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Review
#1646846 Review #1646846 is a subjective opinion of poster.
Cons
  • Unauthorized charges
Reason of review
Pricing issue
Loss
$52
Preferred solution
Full refund

Ripoff | TransUnion review from San Antonio, Texas

1.0
Details
I have a account that was added to my credit report that is over 15 years old. I contanted Transunion yo open a dispute and they say the information is accurate. *** They make you wait a month to get feedback to make it look like they are doing their job. Ripoff *** Suck a hot one.
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Review
#1640628 Review #1640628 is a subjective opinion of poster.
Reason of review
Poor customer service

Sucks | TransUnion review

1.0
Details
*** poor service. Non american call center and they rip you off. It should be shut down.
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Review
#1638147 Review #1638147 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Full refund

Scamming little *** | TransUnion review

1.0
Details
a few months ago I realised I was being charged from a company named transunion. I didnt know who they were and called my bank. bank told me they were charging me since 2014! so they told me to call transunion themselves. I called and released all the anger and didnt hold back. long story short, I got a refund of $1000.5. received the cheque 2 days ago and got my account shutdown
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Review
#1626455 Review #1626455 is a subjective opinion of poster.
Product
Transunion Account
Reason of review
Problems with payment
Loss
$1001
Preferred solution
Full refund

Transunion.com bad for consumers

1.0
Details
They are refusing to close one of the accounts I have set up and continue to charge my debit card causing over draft charges.I live 20 hours from my bank and am being forced to close the account so they do not have anything to charge.
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Review
#1622154 Review #1622154 is a subjective opinion of poster.
Service
Transunion Credit Report
Pros
  • Service cancellation
Cons
  • Poor customer service
  • Very bad customer service
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Tags
  • refuse to cancel account

Contact TransUnion Customer Service

Website:
Mailing Address:
P.O. Box 1000
Chester, PA 19016
USA
Phone:
(800) 916-8800
All TransUnion Contacts

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Doesn't work with customer works against customer | TransUnion review

I have called Trans Union multiple times during the months since April and have gotten no where. They state I owe the US Dept of Ed but paid in full in April. Dept of Education sent me a letter stating they have notified Trans Union of the paid in full status but Trans Union keeps stating I owe money. Requested website to unload documents no on knows where its at. Asked for a fax number and Mr. Michael Benson stated they haven't used a fax machine for over a month. Asked for an address to send information certified we only have a PO Box which won't accept certified mail. All other creditors have taken bill off my records but Trans Union. I am to the point of handing them into the Federal Government.
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Review
#1617303 Review #1617303 is a subjective opinion of poster.
Service
Transunion Credit Report
Cons
  • False statement
Reason of review
Poor customer service
Loss
$3
Preferred solution
Let the company propose a solution
Tags
  • credit bureau report