Transunion is a fraudster itself.

1.0
Details
I tried there free credit report and once they had my credit card no. Have continued to charge me $19.95 even after i called and cancelled the service.
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1 comment
Anonymous
#1784358

My complaint is identical to the preceding one. I called 3 times to cancel and some moron said (each time) "We are experiencing difficulties with our system but if you call back in an hour we will be able to help you." I called back 3 times and the same guy gave me the same exact line each time!

Transunion is a Fraud! They refuse to cancel my subscription and they keep gouging me every month!

Avoid these clowns like the plague! Contact the Better Business Bureau!

Review
#1684355 Review #1684355 is a subjective opinion of poster.
Service
Transunion Credit Report
Cons
  • Poor customer service
  • Fraud
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • scamming customers
  • refuse to cancel account

Transunion.com bad for consumers

1.0
Details
They are refusing to close one of the accounts I have set up and continue to charge my debit card causing over draft charges.I live 20 hours from my bank and am being forced to close the account so they do not have anything to charge.
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Review
#1622154 Review #1622154 is a subjective opinion of poster.
Service
Transunion Credit Report
Pros
  • Service cancellation
Cons
  • Poor customer service
  • Very bad customer service
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Tags
  • refuse to cancel account

Doesn't work with customer works against customer | TransUnion

I have called Trans Union multiple times during the months since April and have gotten no where. They state I owe the US Dept of Ed but paid in full in April. Dept of Education sent me a letter stating they have notified Trans Union of the paid in full status but Trans Union keeps stating I owe money. Requested website to unload documents no on knows where its at. Asked for a fax number and Mr. Michael Benson stated they haven't used a fax machine for over a month. Asked for an address to send information certified we only have a PO Box which won't accept certified mail. All other creditors have taken bill off my records but Trans Union. I am to the point of handing them into the Federal Government.
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Review
#1617303 Review #1617303 is a subjective opinion of poster.
Service
Transunion Credit Report
Cons
  • False statement
Reason of review
Poor customer service
Loss
$3
Preferred solution
Let the company propose a solution
Tags
  • credit bureau report
May 2019 credit score was 719. June 2019 credit score dropped drastically 90 points and brought me to a 628. Nothing changed in 16 days EXCEPT my mortgage was paid in full.
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Review
#1580906 Review #1580906 is a subjective opinion of poster.
Service
Transunion Credit Report

TransUnion sucks can’t explain anything

1.0
Details
My TransUnion score drop 107 points in one day cause I had a credit line increase, paid down a debt and had an inquiry. Week later it jumps up 106 points with no changes then dropped again today 100 points after I paid down some more debt. Makes know sense, yet my other 2 scores have stayed the same give or take 2-4 points over the same periods showing the same changes. TransUnion needs to be held accountable for all there crap screwing with people’s credit and lives
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Review
#1552752 Review #1552752 is a subjective opinion of poster.
Service
Transunion Credit Report

Horrible customer service | TransUnion

My transunion score dropped over 60 points in one night. Contacted them to get an explanation. They only recited general information from a script. Issue was not resolved at all. Do yourself a favor. Don't bother calling them because they will not help you
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Review
#1539345 Review #1539345 is a subjective opinion of poster.
Service
Transunion Credit Report
Reason of review
Poor customer service

Unauthorized Credit Card | TransUnion

1.0
Details
Transunion has been taking money out my bank acct from month. I did not authorized 19.95 after signing up with Credit Karma
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Review
#1326160 Review #1326160 is a subjective opinion of poster.
Service
Transunion Credit Report
2.7
Details
Transunion provided me with 4 "Negative factors that impact your credit score:". One was "The date that you opened your oldest account is too recent.". What they claim to mean is oldest open account, although that is not what they stated. Then they tell me that my...
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Review
#1231031 Review #1231031 is a subjective opinion of poster.
Service
Transunion Credit Report
Pros
  • First call to them
Cons
  • Last call to them
Reason of review
Bad quality
On March 21,2018 I logged onto TU website agreeing to pay $1 to obtain the 3 free credit reports as required by the (FACT Act). A week later my credit card was additionally charged a $29.95 fee for getting the 3 reports, and TU signed me up and charged me $19.95 for a...
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Review
#1224378 Review #1224378 is a subjective opinion of poster.
Service
Transunion Credit Report
Reason of review
Fraudulent charge
Loss
$30
Preferred solution
Full refund

TransUnion Reviews

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TransUnion reviews
I was trying to get my free yearly credit report,and fell into a trap of a membership with a 19.95 monthly charge. I spoke to the a customer care person and she supposedly canceled the membership but I am unable to delete the account and get my credit card information...
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6 comments
Anonymous
#1661665

I had similar experience. They are scrams! I cannot believe a credit bureau does this despicable things.

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Review
#1149292 Review #1149292 is a subjective opinion of poster.
Service
Transunion Credit Report
Cons
  • Way they tricked you in to amembershipip
Reason of review
Unwanted subscription
Preferred solution
Delete account information,make it simple to get free credit report! Thank you