In an attempt to obtain my annual free credit report I signed up with transunion. There's no mention of cancelling within 7 days or else they will charge you $19.95 for their BS credit monitoring services.
They absolutely will not refund you the money. And of course, their customer service department is overseas -- gotta love that personable and understanding customer service ;)
I read other reviews about having a hard time cancelling. I was able to cancel over the phone.
We will see next month if they attempt to charge me again. I would not be surprised if this company still charged my card after cancelling.
Product or Service Mentioned: Transunion Credit Report.
Reason of review: Poor customer service.
Preferred solution: Full refund.
TransUnion Cons: Hidden charges, I did not like it and never going to use them again, No refund.