Not resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Website
0 comments

Attempts to dispute items on my report online result in "technical issue: please call on submit dispute request form". Followed up with phone call and on two occasions the rep could not carry a conversation in English.

He kept saying "just hold a second" and then he would repeat the same question that i answered. Now I'm going to mail in my dispute and hope someone is literate enough to handle. POOR SERVICE . UNREACHABLE NO FORM ON WEBSITE EMPHASIS ON SELLING NOT FLUENT ENGLISH UNABLE TO RESOLVE SIMPLE ISSUES.

WISH I HAD A CHOICE AND DIDN'T NEED TO CONTACT THEM.

They did know enough english to try to sell me services that i did not want. I just want to dispute incorrect information, period.

Reason of review: Poor customer service.

Monetary Loss: $27000.

Preferred solution: Let the company propose a solution.

I didn't like: There was no answer and no service.

Company wrote 0 private or public responses to the review from Sep 14.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like