Not resolved
Customer service

Transunion provided me with 4 "Negative factors that impact your credit score:". One was "The date that you opened your oldest account is too recent.".

What they claim to mean is oldest open account, although that is not what they stated. Then they tell me that my oldest open account is 10 years old. Then they tell me that it did not reduce my credit score. Well, Transunion, which is it?

Ten years ago is not overly recent.

Quit handicapping my credit score with that lame excuse. Transunion also omitted an active mortgage that was opened over 12 years ago, yet they claim "you have very few loans" is another reason my credit score is negatively impacted and there are "not enough loans to provide sufficient information about credit behaviors.".

Product or Service Mentioned: Transunion Credit Report.

Reason of review: Bad quality.

I liked: First call to them.

I didn't like: Last call to them.

Company wrote 0 private or public responses to the review from Apr 10.
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